Can VR help staff practise responding to an interruption during a procedure?
An interruption can reveal whether an employee understands the purpose and sequence of a procedure. A VR exercise can add a controlled distraction and let the learner practise deciding whether to continue, pause or seek guidance under the approved process.
How can dealerships make virtual car demonstrations accessible to customers who cannot wear a headset?
A virtual vehicle demonstration should have an alternative for customers who cannot or do not want to wear a headset. The aim is to support a useful sales conversation, not make a headset the only route to product information.