Knowing when to ask for help is a useful workplace skill. A VR exercise can present an uncertain situation and let employees practise recognising the limits of their information or authority. The lesson should make appropriate escalation a positive decision.
Create a realistic uncertainty
Choose a situation where the learner needs to check an instruction, contact a supervisor or pause a task. Make the available support clear. A hidden trick can undermine the exercise if the learner has no reasonable way to identify the problem.
Practise a useful request
Ask what information the employee would give when requesting assistance. The scene can prompt a short explanation or a choice of next actions. Agree whether responses are recorded or simply discussed with the trainer.
Connect the decision to the workplace
Review the correct support route and the information needed by the person receiving the request. High5VR can develop the scenario around approved procedures, adding practice to existing induction and supervision.
Contact High5VR to discuss a bespoke project, audience and delivery requirements.
